Care Home Director / Operations Lead
Elaine Harper
 
In our care home, some residents depend entirely on carers for bathing, which requires careful coordination. During the NOVO-air trial, I focused on whether it could reduce unnecessary transfers, keep carers close and preserve residents’ choices over water temperature, bathing order and pauses. This approach deserves proper evaluation.

Frontline Care Worker
Mia Santos
 

Some residents cannot turn unaided, so bathing requires constant support and monitoring. During the NOVO-air trial, two-person care and all safety steps remained, but I could stay bedside, manage water and pause at any discomfort. The tool helped me remain focused on the resident’s care.

Volunteer Organisation Programme Lead
Grace Walker
 
In homes we visited, bathing often depended on professional carers while families were already exhausted. Volunteers cannot provide personal care, but we see the gaps. After the NOVO-air demonstration, I was struck by someone needing help with every movement. I hope families find support before bathing becomes a crisis.

Wife / Family Purchaser
Eleanor Hart
 

Getting Dad from the bed to the bathroom had become stressful for both of us, especially on days when he felt weak. With the NOVO-air beside her bed, I can help he freshen up without putting he through a difficult transfer. He stays warmer and much more comfortable, and the whole routine feels calmer.

Daughter / Family Purchaser
Li Wen
 

Mum dislikes anything that makes home feel like a hospital, so we wanted a gentler way to help with personal washing. Being cared for in her own room makes her feel safer and less exposed. For us, the biggest difference is not only convenience—it is helping her keep a sense of dignity.